Returns

RETURN POLICY

Last updated August 27, 2024


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Old Line Tech Solutions
Attn: Returns
RMA #
28 South Potomac St. Suite 402
Hagerstown, MD 21740
United States

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
     ●     Software
     ●     Labor
     ●     Consumables

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     A 10% restocking fee will be charged for all returns.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(240)-513-8208